CURATED BY – GAURAV SINGHAL | CITYCHIEFNEWS

Saharanpur. A Sampoorna Samadhan Diwas was organized in Tehsil Nakur under the chairmanship of District Magistrate Manish Bansal. In the meeting, DM Manish Bansal directed all the officers to ensure prompt resolution of the received complaints. He said that redressal of public complaints and problems is the top priority of the government.

In the Sampoorna Samadhan Diwas, a total of 42 complaints were received including 20 from the Revenue Department, 09 from the Supply Department, 02 from the Social Welfare Department, 01 from the Police Department, 02 from the Development Department, 02 from the Tubewell Department, 03 from the Electricity Department, 01 from the Public Works Department and 02 from the Water Corporation, out of which 03 complaints were resolved on the spot. District Magistrate Manish Bansal directed the officers to show sensitivity towards complaint redressal and adopt a human approach to ensure timely and quality redressal of problems. He listened to the complaints of the people who came and directed the concerned officers to get them resolved quickly. He instructed all the district level officers to ensure quality redressal of problems within the time limit given for redressal of problems as per the intention of the government. He also said that along with redressal, the beneficiary should also get satisfaction. Senior Superintendent of Police Rohit Singh Sajwan said that police officers should ensure quality and timely redressal of the problems of the common people. On this occasion, DFO Shubham Singh, Sub-District Magistrate Sangeeta Raghav, Tehsildar and senior officers of the concerned departments were present.